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Respect & human dignity
Respecting customers and preserving their human dignity, in all circumstances, governs our staff's conduct.
At Sadra Chain Stores we believe customers deserve the best shopping experience. All our staff therefore commit to these principles:
Respecting customers and preserving their human dignity, in all circumstances, governs our staff's conduct.
Accurate, transparent information, effective advice and the necessary guidance answer customers' right to know.
We commit to speed, precision, ease and quality in service and delivery, always aiming for a satisfying experience.
Criticism is the consumer's right. We are accountable, accept critique and remedy any harm caused by our performance.
We value customers' views and, through a wide variety of goods and services plus flexible sales terms, meet every taste and need.
Full service from before purchase through after-sales, to quality standards, is an ethical commitment beyond professional duty.
We stick to honest, fair and transparent dealings and avoid any deception or exaggeration in advertising and sales.