Our responsibility

Staff Ethics Charter

We, the staff of Sadra Chain Stores, thank the One God for granting us the blessing of serving the noble people of Iran. Believing in our mission here, we pledge to keep these principles in view, to measure our performance against them, and to do all we can to add to this company's honor and success — earned through years of honest work.

01

Proper, worthy execution of duties

Precise, timely completion of assigned tasks is our responsibility; we meet visitors' needs as fast as the group's rules allow and safeguard customers' rights with care and respect.

02

Customer-orientation & aligned interests

Believing in customer-orientation — with the customer at the heart of the appliance industry — we secure and advance customers' interests within the group's rules, pursuing the company's interests in step with theirs.

03

Order, tidiness, punctuality & responsibility

We place order, tidiness, punctuality, humility and modesty at the head of all our affairs and follow these principles in all professional activity.

04

Patience & respectful treatment

We have made patience our craft with customers, answering them with open minds, warmth and courtesy; preserving human dignity and mutual respect stays our priority in every interaction.

05

Modern knowledge & technology

We see modern knowledge and new technologies as essential; to master them and raise our advisory and specialist sales quality, we keep our knowledge current and serve customers better.