FAQ

Frequently asked questions

What services does Sadra offer?
Since 2016, Sadra Chain Stores has been the first and largest installment-sales brand for household goods. Thousands of products — from appliances and phones to furniture, carpets and tools — are sold on cash and installment terms through 14 branches nationwide and online.
What documents does installment shopping need?
General documents: a bank card with a second password, national ID, copies of both sides of the ID, a copy of every birth-certificate page, and the latest payslip.
How long does the credit check take?
Submit your request through the site's online forms or visit the nearest branch; specialists announce the result after reviewing documents and running the credit check.
Do products carry a warranty?
Yes. Sadra offers top-tier products with excellent quality and an official warranty, and its logistics unit handles delivery and support nationwide.
What if I'm late on an installment?
If trouble strikes, the best step is to contact your branch or support before the due date. Our team will review your situation to find a suitable solution.
How do I start my request?
You can complete the site's online forms or visit the nearest branch. Addresses and phone numbers of all 14 branches are on the Branches page; IVR: 021 - 38935.