Our responsibility

The Sadra Sales Advisors' Pledge

As a professional salesperson, I pledge to protect my personal integrity and the organization's reputation, to uphold the spirit of a true professional, and to always honor every item below:

01

Protecting store assets

I will use all store assets, facilities and goods to advance the organization, prevent any damage to store property, and guard the store and organization as my own.

02

Professional ethics with energy & hope

I know that pairing professional ethics with energy and hope brings the best outcome for me, the customer and the organization.

03

Planning for quality

I continually plan to raise the quality of my work and serve customers better, creating advantages for them. My organization's policy is not merely more sales, but value creation for customers.

04

Respecting the hierarchy

I follow the organizational hierarchy in all my work; the most effective channel is accountability to my manager.

05

Full responsibility

I am 100% responsible for my actions while selling at Sadra. My time and the organization's are valuable and full of opportunity — never spent making excuses for missed sales targets.

06

Rewards follow performance

As a Sadra sales advisor, any reward, promotion or encouragement depends on my performance within the organization.

07

Daily sales vitality

I take the necessary daily actions so that sales never stagnate and the store's monthly goals are met.

08

Understanding the customer's need

I understand my customer's need before thinking of my own sales interests — my goal is to help the customer.

09

Commitment in every word & act

In every word the customer hears and every move they see, I demonstrate commitment to the organization, brand integrity, my honesty and the soundness of sales as a profession; customers judge our work before they buy.

10

Constant learning

Raising my technical and specialist knowledge and staying current on the market and competitors helps me work professionally and keep improving.

11

Knowing the rules

I must know the laws and rules of my work; when unaware, I follow the hierarchy to find out.