01
Branch operating hours
Each branch must keep approved hours and display them visibly to customers.
All Sadra branches must follow the rules below in their daily operations.
Each branch must keep approved hours and display them visibly to customers.
Pricing is only allowed per the official list issued by headquarters.
Formal dress and ID badges are mandatory for all branch staff.
All installment sales must be recorded and documented in Sadra's central system.
Branches must refer customer complaints to support within 48 hours.
Headquarters inspects branches periodically and unannounced.